Payments and Cancellation
What to Expect
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Purchases are non-refundable but the payment may be transferred to another session type
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(duet or private) or may be transferred to another person.
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Payment is required prior to you appointment to reserve the session.
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Members are allowed 1-3 roll over sessions per month depending on their membership tier.
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Sessions must be cancelled or rescheduled at least 24hr in advance.
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Late cancellations no-shows will be charged the full session rate.
Arrival and Late Policy
What to Expect
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Please arrive no more than 5 minutes before your scheduled session.
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Wait in the waiting area until your instructor is ready to welcome you.
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Sessions end at the scheduled time, even if a client arrives late.
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If the client is more than 15 minutes late, the appointment may be considered. a no-show.
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All other policies will be included in new client forms.